PENGUKURAN INDEKS KEPUASAN PELANGGAN UNTUK PENINGKATAN KUALITAS LAYANAN

Customer satisfaction index (CSI) can be used by companies as a measure of the level of customer satisfaction.CSI also be used to compare the performance of products/services with competitors.CSI measurement results can be used to set a strategy to Collections improve the quality of services in order to increase customer satisfaction in the future.

As Grill Brushes a new environmental-friendly gas insulating medium, perfluoroisobutyronitrile (C4F7N) has been widely concerned in recent years due to its relatively low global warming potential and excellent dielectric strength, which has the potential to replace the most greenhouse gas, sulfur hexafluoride(SF6).However, there are a few systemati